Privacy Policy

Last Updated: August 22, 2026

At WRCitadel, we respect your privacy and are committed to protecting your personal information.

Who We Are

Our website is wrcitadel.com.

WRCitadel is an online store offering products for everyday comfort, support, wellness, and daily living.

Information We Collect

When you place an order, create an account, contact us, or use our website, we may collect information such as:

Name
Email address
Phone number
Billing and shipping address
Order information
Account information
Information submitted through contact forms

Payment information is processed through secure third-party payment providers.

How We Use Your Information

We use your information to:

Process and deliver orders
Provide tracking information
Process returns and refunds
Respond to customer questions
Maintain and improve our website
Prevent fraud and protect website security
Send marketing emails when you have chosen to receive them

Cookies

Our website uses cookies to help with shopping-cart functions, account features, preferences, security, and website performance.

You can manage cookies through your browser settings. Disabling some cookies may affect website functionality.

Who We Share Information With

We may share necessary information with trusted service providers that help us operate our store, including payment processors, shipping and fulfillment providers, website hosting services, security services, analytics providers, and customer-support services.

We do not sell your personal information simply because you shop with us.

How Long We Keep Your Information

We keep personal information for as long as necessary to process orders, provide customer support, maintain business records, prevent fraud, and meet legal requirements.

Your Privacy Rights

Depending on applicable law, you may request access to, correction of, or deletion of certain personal information we hold about you.

To make a privacy request, please contact us through our Contact Us page.

Third-Party Services

Our website may contain links, payment services, or embedded content from third parties. These services may collect information according to their own privacy policies.

Data Security

We use reasonable measures to help protect your personal information. However, no online system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy when necessary. Any changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy, please contact us through our Contact Us page.

WRCitadel
Better Support. Better Living.